INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why We Recommend KF94 Mask?

We use DHL, FEDEX, EMS, UPS, and all other shipping couriers, based on the high demand we recommend using expedited shipping which take 3-7 days to arrive most destinations, all our products are ship form South Korea.

Ship Note for Shipping to China , delays caused by congestion of shipments Is happening.

How long will delivery take?

kf94 face masks are suitable for corona prevention and other influenza related illnesses. KF80 (80% blocking) passed only the sodium chloride (NaCl) test, and KF94 (94% blocking) passed both the sodium chloride (NaCl) test and paraffin oil test. According to KFDA standards, KF80 grades, commonly known as yellow dust masks, only need to pass the sodium chloride test, but KF94 grades, which are used as anti-fog masks, must pass the paraffin oil test.

 Since KF94 is designed to block yellow dust, fine dust, and even liquid fine particles such as saliva and secretions, it is more effective in preventing infectious agents of respiratory diseases and infectious diseases.

And in general, KF80 alone is suitable as a health mask used for outdoor activities.

What Payment Methods Are Accepted?

We accept paypal and all major credit cards, we will be accepting alipay in the near future

 
How do I place an Order?

Step1: Select your product option
– Step2: Add to Cart
– Step3: Proceed to checkout
– Step4: Enter your shipping information, you can checkout as guest or create an account
– Step5: Choose a payment method
– Step6: Order Sucesfull, you will receive a confirmation email with your order number

How Can I Cancel Or Change My Order?

Orders must be cancelled within 12 hours, once we have received and order we begin processing therefore we cannot cancel the order once it is already processed.

Legal Disclaimer

Please be advised we at airqueennano does not claim that our mask diagnose, treat, cure, or any disease or existing health Contact Us

How Do I Track My Order?

Please visit our track order page input your tracking number to retrieve information, or contact us at [email protected]

RETURN POLICIES

Within 30 days – 100% guarantee. If you are not satisfied with the order, you can return it and get refund.

In order to return the order, the items must not be opened and used.

 Buyers are responsible for return shipment fee, 

We have the right to refuse returns/refunds and sales

We are willing to respond to respond to your inquiry.

 If you dissatisfied for any reason, or have any questions about our products Please contact us we will be happy to hear from you

[email protected]